FAQ'S



Read more on our Shipping and Handling page.
Please see our Cancellation and Refund Policy, here.
If you purchased multiple products, it will ship first - that way you get some of your herbs and won't have to wait on an entire order! Once it comes back into stock, your herb/s will be shipped right away, free of charge, and a confirmation email will be sent to you. And in the case that we do run out due to unforeseen circumstances, low harvesting, or custom delays, it'll take up to 14 business days max for an item to come back into stock and start its journey to you. If it is traveling from Africa or the Amazon, it may take longer and will be communicated with you that way we keep you in the loop the entire experience.
With receiving from nature, sometimes we are on its time. So, we appreciate your patience and honor to Mother Earth.
Our organic herbs are sourced from small traditional growers and harvesters in Peru and Brazil; Mexico and Honduras, and Oregon.
Yes, all blends can be consumed at the same time. However, we recommend drinking one tea each for 7 days by itself before mixing or drinking them in the same day. This is for you to see and know the benefit of each tea blend on its own and can adjust if needed.
Be sure you're preparing the roots and leaves/flowers separately, as they require two different preparation times, as shown on the packaging!
Basic Prep Guidelines:
Leaves + Flowers → Steep in hot water
Roots → Simmer on low or steep in hot water
Barks → Boil to draw out the powerful compounds from the tough outer layer.
You can place the herbs in a tea strainer or let them float freely in the water, either works.
💡 Helpful Tip: All brewing instructions are listed on your product packaging and on the product page online.
⚠️ Why No Microwaves? We don’t recommend using a microwave to heat your water or tea. Why? Because it:
- Diminishes the herbal benefits
- Alters the energy of the water
- Emits radiation that doesn’t belong in your cup
For the full experience, stick with a kettle or pot, your body and herbs will thank you.
Absolutely!
Allow them to air dry, store them in an airtight container and place in the refrigerator.
Add to your compost.
Use them in a plant bath.